Burnaby Neighbourhood House offers in-person and virtual technical help for computers and mobile devices.

Computer Drop-in In-person
North House
Wed: 10:00am-2:00pm
Call: 604-294-5444
*By appointment only.

South House
Mon: 12:00-2:00pm
Thurs: 3:00-5:00pm
Call or text: 604-396-7307
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
*By appointment only.


One-on-one Support
Online or in-person with a volunteer, flexible hours, multiple languages offered.
Call or text: 604-396-7307
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
*By appointment only.


Online Web Cafe: Online via Zoom
*Registration required.
Monday: 12:00-2:00pm
Register for Mondays

Thursday: 3:00- 5:00pm
Register for Thursdays

BNH Digital Programs 2021

 

Do you find yourself needing support with everyday IT and tech from time to time? Contact YWCA TechLink for free, friendly tech support!

YWCA TechLink is a free IT and tech support service based in Vancouver, staffed by Lower Mainland residents who have a background in technology. TechLink will be offering free IT and tech support over the phone and virtually, to support you with any general tech-related queries you might have, such as how to set up devices, make video calls, access government services, and more.

All you need to do is book your call-in!

To book your call-in and learn more:

Web: ywcavan.org/techlink-support
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 1-833-386-4129

TechLink poster

 

Seniors, families and individuals in Burnaby are in need of phones, tablets and computers (laptops) to stay connected during COVID-19. Burnaby needs your help! Many people in Burnaby still do not have a device that can connect to the internet.

THIS IS NOT OKAY!!!

Since COVID-19, Burnaby Neighbourhood House (BNH), in conjunction with Digital Access Burnaby, have been seeking donations of used tech devices and have recently received a donation of tech devices from Microsoft and an anonymous donation of $1000. These are amazing contributions! But too many people still need devices.

The Digital Acess Burnaby fundraiser has been created on GoFundMe to raise more funds for this important project.

For more details on donations and how you can also donate your devices, please visit the Digital Access Burnaby GoFundMe page.

Digital Access Burnaby poster

 

There are many Seniors, Families and Individuals in Burnaby in need of phones, tablets and computers (laptops) to stay connected during COVID-19.

If you have an old cell phone, tablet or laptop, Digital Access Burnaby* will distribute your donated device to those in need through our non-profits and social service agencies.

Please support our Tech Donation drive by emailing, posting, tweeting, etc. the poster below.

Donate Cell Phones and Tablets here:
- Burnaby Neighbourhood House (North) – contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 604-294-5444 before dropping off
- Burnaby Neighbourhood House (South) – contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 604-431-0400 before dropping off

Or

Drop off in person at the front door of Edmonds Community School, 7651 18th Avenue, Burnaby on Mondays or Fridays from 9 am to 2 pm or call 604-296-9012.

Donate old computers and laptops here:
BC Tech for Learning - call 604-294-6886 ext. 3 or This email address is being protected from spambots. You need JavaScript enabled to view it.

*Digital Access Burnaby in an initiative of the Burnaby Inter Agency Council and the Burnaby Primary Care Network COVID-19 Response.

Donate Your Tech poster

 

 

 

 

 

 

 

 

 

(Poster in pdf and jpg)

 

 

 

 

 

 

Some useful numbers and links for seniors in Burnaby who need help during these challenging times.

[Click on image below for the full poster in pdf.]

resources for burnaby seniors

Poster in other languages:

Arabic   Chinese Traditional   Chinese Simplified   Farsi   Hindi   Korean   Punjabi   Spanish   Tagalog

 

computer scam Fraudsters are using the coronavirus outbreak as an opportunity to try and trick the public with new phishing emails, phone calls and text messages.

Seniors First BC has compiled a list of the most common COVID-19 related scams.